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Ronnie Sunshines - UK's Largest Gun Retailer!

Returns & Replacements

If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt. We will issue a refund or exchange within 7 days of receipt. Refunds will be credited to your original method of payment. To cancel your order before it has been despatched and to receive a full refund please email us at sales@ronniesunshines.com
If however your order has already been processed and despatched you will need to return the order to us, to do this please print off the returns forms (print of here PDF), fill in all the information and return it with your item. The item is your responsibility until it reaches us. The cost of returning unwanted item will be at your own cost.
*Note: Please be aware that items can only be returned for an exchange or refund if they are unused and in all their original packaging and have all of the labels and barcode tags attached and intact, don't remove them if you're thinking of returning them (please do not put tape or labels on the original product packaging). If either the goods or the packaging are not in a re-saleable state, then we may decline your exchange or refund request.

Faulty Item
Warranty is up to a period of a year. If the goods become faulty through defective material, or poor workmanship, but not normal wear and tear, they should be returned for our inspection. In the event of faulty goods needing to be returned, you must ensure that the goods are suitably packaged and that they are accompanied by our returns form (print of here PDF). If faulty clothing or footwear is being returned, please ensure that they have been cleaned of excess mud first - for Health & Safety reasons we are unable to process dirty products. The cost of returning faulty goods is not covered under warranty and must be met by yourself. We will of course send out any repaired / replaced goods free of any carriage charge.

I received the wrong item
If the item you received is not what you originally ordered, please email us at sales@ronniesunshines.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.

Air Gun Returns
If you need to return an air gun back to us for a service or repair you can do so via Parcel Force or TNT and we are able to send it directly back to you. Please remember to include a returns form (print of here PDF).

RONNIE SUNSHINES BERKHAMSTED SHOOTING RANGE

Here at Ronnie Sunshines Berkhamsted we have three fantastic indoor gun ranges for you to enjoy.

Book now

Air Rifle Range

3 Lanes

Bring your own gun, gun hire currently unavailable. Ultimate super plink, target shooting range with 3 x 20metre lanes with over 100 targets of fun packed plinking. Prices £12 per lane per hour

Please read our terms & conditions below before booking

Lane Only 1hr Lane Hire

one person

£12

Book now

Pistol Range (Military)

2 Lanes

Bring your own gun, gun hire currently unavailable. Lock & Load for some fast action, ripping up tin cans & plinking steel plates. Prices £12 per hour per lane.

Please read our terms & conditions below before booking

Lane Only 1 hr

one person

£12

Book now

Pistol Range (Urban)

2 Lanes

Bring your own gun, gun hire currently unavailable. Furious hard hitting fun, ripping up tin cans & plinking steel plates. Price £12 per hour per lane.

Please read our terms & conditions below before booking

Lane Only 1 hr

one person

£12

Book now

Gun Range Opening Times

Monday 10:00 - 18:30
Tuesday 10:00 - 18:30
Wednesday 10:00 - 18:30
Thursday 10:00 - 18:30
Friday 10:00 - 18:30
Saturday 10:00 - 18:30
Sunday 10:00 - 14:00

Shooting Range Terms, Conditions & Rules


Gun Hire & Tuition Currently Unavailable

It is the responsibility of the person making the booking to ensure that each person in their group is aware of the terms, conditions & rules. If you have been to prison, youth custody or a young offenders institution you could be prohibited under Section 21 of the fire arms act to use or possess a firearm or ammunition.

Only 1 person allowed per lane at any time. Spectators currently not allowed

AGE RANGE

  • You must be 18 years or over to use the range unaccompanied.
  • Children and young people are actively encouraged to participate, however it is the responsibility of a parent or guardian (over 21 years of age) to control the safety & behaviour of the child or young person in their care at all times.
  • Adult to child ratio is strictly – 1 Adult (21 or over) to 1 minor (under the age of 18).
gun

SAFETY, BEHAVIOUR & VIOLATIONS

  • Safety is the responsibility of all participants.
  • Safety glasses must be worn at all times when on the range.
  • Only 1 gun allowed per lane at any time.
  • Always assume that all guns are loaded & therefore dangerous.
  • Never point a gun at another person.
  • Never leave a gun unsupervised.
  • Never enter the range target/firing area, always ask a staff for assistance.
  • Any behaviour that would be deemed as disruptive and/or offensive, which adversely affects or offends other range users, either directly or indirectly will not be tolerated and you will be asked to leave the premises.
  • When on the range guns must be kept in a case, slip or bag at all times when not in use.
  • In the event of a gun being taken off the range it is the users responsibility to ensure that the gun is not loaded and that the magazine is removed or the barrel is broken.
  • Always assume that all guns are loaded & therefore dangerous.
  • Never shoot at anything other than targets, for example: props, lights, walls, ceiling, beams, and general fixtures & fittings.
  • Never point a gun at another person.
  • Anyone under the influence of controlled substances eg, drugs or alcohol will be asked to leave premises.

RANGE OFFICER

This is the person who is directly in control of the range and all participants, this includes all those waiting to shoot or merely viewing in the immediate area. The range officers decision is final.

USING YOUR OWN GUN

  • By booking to use the shooting range you are deemed fully and absolutely to indemnify Ronnie Sunshines Ltd and it’s servants against any claims for injury or loss however caused to or by yourself, at the Shooting Range.
  • The list above is not exhaustive; any behaviour as stated above will result in the person or persons being asked to leave the range.
  • Ronnie Sunshines Ltd reserve the right to revise these rules and conditions at any time.