Terms And Conditions

 

 

Ronnie Sunshines and its affiliates provide access to the Ronnie Sunshines web site (the "web site") and sell our products to you subject to the conditions set out on this page. Please read these conditions carefully before using the web site. By using the web site, you signify your agreement to be bound by these conditions.

 

1. Your Account

If you use the Web site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. We reserves the right to refuse access to the web site, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

 

2. Privacy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

 

3. Access to Our Website

We will do our utmost to ensure that availability of the web site will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the web site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

 

4. Licence for Web site access

We grant you a limited licence to access and make personal use of this web site, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent by us. This licence does not include any resale or commercial use of this web site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Web site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This web site or any portion of this web site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of us and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising on our website or its affiliates' names or trademarks without the express written consent. Any unauthorised use terminates the permission or license granted by us.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of our website as long as the link does not portray us or our affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark as part of the link without our express written consent.

 

5. Your conduct

You must not use the Web site in any way that causes, or is likely to cause, the Web site or access to it to be interrupted, damaged or impaired in any way.

You understand that you  are responsible for all electronic communications and content sent from your computer to us and you must use the Web site for lawful purposes only. You must not use the Web site for any of the following:

· for fraudulent purposes, or in connection with a criminal offence or other unlawful activity

· to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"

· to cause annoyance, inconvenience or needless anxiety

 

6. Copyright and database rights

All content included on the web site, such as text, photographs, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this web site is our exclusive property of and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this web site is our property, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws. You may not systematically extract and/or re-utilise parts of the contents of the Web site without express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this web site, without our express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this web site without our express written consent.

 

8. Our contract

When you place an order to purchase a product from us, we will send you an e-mail confirming receipt of your order. The email confirmation will be produced automatically so that you have confirmation of your order details. An automatic confirmation does not necessarily mean that we will be able to meet your order.

 

9. Product Information.

In the event a product is listed at an incorrect price, or with incorrect information, we shall have the right to refuse or cancel any order placed for product listed at the incorrect price. We  shall have the right to refuse or cancel any such order whether or not any such order has been confirmed and your credit card charged. If your credit card has already been charged for such purchase and your order is cancelled, we shall issue a credit to your credit card in the amount of the charge. Although we  attempt to provide accurate information, it does not warrant or make any representations regarding the accuracy or reliability of information on this site. Your use of the site is at your own risk.

 

Whilst we try to keep all our product images up to date - some goods may differ from the image when ordered. All variations or replacements will fulfill the same duty as those that are pictured.

 

REFUNDS & RETURNS

If you are not completely satisfied with your online purchase, simply return the item(s) to us within 14 days of receipt.

To qualify for a refund items must be returned in their original condition showing no signs of use or damage and complete with all the original undamaged packaging so the item can be re stocked and re sold as new.

We will issue a refund or exchange within 7 days of receipt. Refunds will be credited to your original method of payment.

All items must be accompanied by a completed returns form (print of here PDF)

The item is your responsibility until it reaches us. The cost of returning unwanted item will be at your own cost.

Please be aware that items can only be returned for an exchange or refund if they are unused and in all their original packaging and have all of the labels and bar code tags attached and intact, don’t remove them if you’re thinking of returning them, do not put tape or sticky labels on the original product packaging. If either the goods or the packaging are not in a re-saleable condition, then we may decline your exchange or refund request.

It is your responsibility to insure that the item is well packaged and protected to prevent damage while in transit if the item is damaged due to inadequate protection and packaging we will not be held responsible for any damage.

We do not cover the cost of returning unwanted items, the original cost of sending the item will not be refunded.

 

Faulty Item

If you are not completely satisfied with your online purchase, simply return the item(s) to us within 14 days of receipt.

To qualify for a refund items must be returned in their original condition showing no signs of use or damage and complete with all the original undamaged packaging so the item can be re stocked and re sold as new.

We will issue a refund or exchange within 7 days of receipt. Refunds will be credited to your original method of payment.

All items must be accompanied by a completed returns form (print of here PDF)

The item is your responsibility until it reaches us. The cost of returning unwanted item will be at your own cost.

Please be aware that items can only be returned for an exchange or refund if they are unused and in all their original packaging and have all of the labels and bar code tags attached and intact, don’t remove them if you’re thinking of returning them, do not put tape or sticky labels on the original product packaging. If either the goods or the packaging are not in a re-saleable condition, then we may decline your exchange or refund request.

It is your responsibility to insure that the item is well packaged and protected to prevent damage while in transit if the item is damaged due to inadequate protection and packaging we will not be held responsible for any damage.

We do not cover the cost of returning unwanted items, the original cost of sending the item will not be refunded.

 

Wrong Item

If the item you received is not what you originally ordered, please email us at sales@ronniesunshines.com quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will then advise on how to proceed with the return.
Air Gun Service or Repair.

If you need to return an air gun back to us for a service or repair you can do so via Parcel Force at most Post Offices It is your responsibility to insure that the item is well packaged and protected to prevent damage while in transit if the item is damaged due to inadequate protection and packaging we will not be held responsible for any damage and we are able to send it directly back to you. We do not cove the cost of delivery or return.

Please remember to include a returns form (print of here PDF).

It is your responsibility to insure that the item is well packaged and protected to prevent damage while in transit if the item is damaged due to inadequate protection and packaging we will not be held responsible for any damage.